Disaster Contact

ADDING DISASTER CONTACTS TO CMBHS

 Contacts are required by the Department of State Health Services (DSHS) of all service providers to ensure that DSHS can contact the correct provider staff. The addition of disaster contacts to CMBHS is required by the provider’s 2011 contract with DSHS, General Provisions, Section 19.03 Disaster Substance Abuse Services.

All DSHS contracted providers must enter the required Disaster Contact Names and phone numbers to DSHS by entering them into CMBHS as described below.

Before You Start

• The service provider’s Local CMBHS Security Administrator has the role needed to add the disaster contacts to CMBHS.
• The addition of disaster contacts must be made from the provider’s parent location and are for the organization as a whole. Users may, but are not required to provide this information for each service Location.
• Before making this change in CMBHS, the Local CMBHS Security Administrator should have all the information to be entered in hand. This includes the names and 24 hour contact numbers for each of the disaster related contacts.

How to Add Disaster Contacts to CMBHS

• On the Administrative Toolbar, Hover over Business Office until the menu drops down. CLICK on Provider/Location Detail. The Provider Setup page (ORG010) will display.
• CLICK on the Contacts Tab. The contacts already entered for your organization will display in the Contacts Information table.
• CLICK the Edit button in the upper right-hand corner of the page. The Contacts Information data fields display.
• After completing the required information, CLICK on the Add button. Do not forget this step. The contact information will display in the table below the data FIELDS.
• When all the required contacts are in the table, CLICK the Save button. The operation is complete.

Contact Data Fields

• Contact Type (Required)
  • Select one contact type from the drop-down list at a time. There are 7 contact types.
  • Only one of each Contact Type can be entered in CMBHS.
  • Review your FY 2011 DSHS Contract, General Provisions, Section 19.03 Disaster Substance Abuse Services to determine what type and how many disaster contacts are required for your organization.
  • The Disaster contact types are:
    • Contractor Risk Manager
    • Crisis Counseling Staff
    • MHSA Disaster Staff
    • Safety Office
• Prefix and Suffix (Not Required)
  • Select a Prefix and Suffix if applicable.
• Contact’s Name: (Required)
  • Enter the contact’s name:
    • First (Required)
    • Middle (Not Required)
    • Last Name (Required)
• Office Phone (Required), Cell Phone (Required), email Address (Required)
  • Complete the Office Phone and email address in the usual manner.
  • Contact numbers for disaster staff (to include the MHSA Disaster Staff, Risk Manager, Safety Office, and Crisis Counseling Staff) must be numbers that will ensure that the assigned staff person can be contacted by DSHS 24 hour a day, 7 days a week. This requires that cell and/or home phone numbers are provided.
  • Enter 10 numbers for each phone number and CMBHS will automatically add the hyphens and format the phone number.
  • Remember to CLICK the Add button after you have entered all the information and then CLICK Save.

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